Last updated: 1 Mar 2026

At Famiglia, every Panizza™ is prepared fresh to order.
To ensure you enjoy it light, crisp, and flavorful, we’ve designed our pickup and delivery experience with quality as the priority.

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Dine-in & Takeout

Fresh, crispy, and best straight from the oven. Come by and enjoy it dine in or take away.

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🍕 Famiglia Panizza (Marina Bay) - Dine-in & Takeout 
 12 Marina Boulevard, Level 2 (inside Kopitiam), Singapore 018982​

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🍕 Operating Hours​

• Monday – Friday: 10:00am – 5:00pm
  Last order at 4:30pm

• Closed on PH

• Specific Closure date: NIL

🍕 Famiglia Panizza (Kovan) - Takeout 
183 Jalan Pelikat, #B1-124, Singapore 537643

Pickup Instructions

• Unit B1-124

• Free grace period parking available

• Take Lift at Lobby 3 to B1

• Turn left upon exiting the lift​

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🍕 Operating Hours

• Monday: Closed

• Tuesday – Sunday: 10:30am – 7:00pm
  Last order at 6:30pm

• Specific Closure date: 1st & 2nd Apr 2026 (New outlet opening)

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We recommend collecting your order as close to the ready time as possible for optimal texture and freshness.

Self-collection orders will be held for up to 1 hour from the ready time. After that, food quality may naturally decline due to heat and moisture retention.

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Delivery 

To preserve the texture and freshness of our Panizza™, delivery coverage is intentionally limited.

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🍕 Delivery Coverage

• Approximately up to 10 km from our shop (currently at Kovan): Delivery Fee, Flat rate $15

• Beyond 10 km from our shop: Delivery Fee, Flat rate $25 

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Delivery slots are limited and may be paused on certain days to maintain quality. Thank you for your understanding as we grow sustainably.

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🍕 Delivery Timing

Unless a specific time slot is selected during checkout, delivery is typically completed within 1 hour from preparation.

For orders with a selected time slot, delivery may arrive within approximately 30–45 minutes before or after the selected time to allow for preparation, traffic conditions, and delivery routing.
For example, if a 3:15 PM slot is selected, delivery may arrive between 3:00 PM and 3:45 PM.

While we always strive to be punctual, delays may occasionally occur due to factors beyond our control such as:

• Weather

• Peak-hour traffic

• Rider availability

• Road conditions

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We appreciate your understanding that refunds cannot be provided for delays caused by these external factors. Our team will always do our best to assist where possible.

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🍕 Delivery Attempts & Access

Our delivery partners will make reasonable attempts to contact you using the number provided.

If you request your order to be left at the door, we can do so. However, this is not recommended for food quality and safety reasons and will be at the customer’s own risk.

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If the rider is unable to reach you or access the location after multiple attempts, the order may need to be:

• Returned to the kitchen, or

• Discarded (if food safety is compromised)

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In such cases, refunds cannot be provided as the food has been freshly prepared and dispatched.
No action will be taken without prior attempts to contact you.

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Ordering via GrabFood & FoodPanda

Famiglia is also available on FoodPanda & GrabFood for added convenience.

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Please note:

• Prices on these delivery platforms may differ from our direct ordering site

• This reflects platform fees and operational costs charged by third-party delivery services

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For the best value and freshest experience, we recommend ordering directly through our website whenever possible.

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Enjoying Your Panizza™ at Its Best

For optimal enjoyment:

• Consume within 1 hour of pickup or delivery

• If storing, refrigerate and reheat properly

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Reheating Tip (Recommended)

• Preheat oven or air-fryer to 180–200°C

• Reheat for 3–5 minutes until the crust regains its crispness

• Avoid microwaving, as it may affect texture

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Our Panizza™ is crafted to be light and enjoyable, thus proper handling helps preserve the signature Famiglia experience.

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Questions? For quick assistance, reach us via WhatsApp or Instagram DM.