隐私政策

最后更新日期：2025年11月21日

This Privacy Policy explains how Famiglia Group Pte. Ltd. (“we”, “our”, “us”) collects, uses, and protects your personal data in accordance with the Singapore Personal Data Protection Act (PDPA).

​

1. Information We Collect

We may collect the following:

• Name

• Contact number

• Email address

• Delivery address

• Payment information (processed by third-party gateways; we do not store card numbers)

• Order history

• Website usage data (for analytics)

​

2. How We Use Your Data

Your personal data is used for:

• Processing and fulfilling orders

• Delivery and customer support

• Improving our services and website

• Sending important transactional updates

• Marketing only with your consent

​

3. Marketing Communications

You will receive marketing messages only if:

• you opted in, OR

• you are an existing customer with legitimate interest

You may unsubscribe anytime.

​

4. Data Disclosure

We do not sell your data.
We may share data only with:

• delivery partners

• payment processors

• IT service providers

• authorities when required by law

All partners are PDPA-compliant.

​

5. Data Security

We take reasonable measures to protect your data using:

• encryption

• access control

• secure servers

However, no system is fully immune to breaches.

​

6. Retention

Personal data is retained only as long as necessary for business or legal purposes.

​

7. Your Rights

You may:

• request access

• request correction

• withdraw consent

• request deletion (subject to legal limits)

​

8. Contact

For PDPA matters, contact us at ciao@famiglia.online.